Our Return Policy: 

All marked-down sale items are FINAL SALE. Gift card sales are not eligible for returns.

Items can be returned within 14 days of purchase for an exchange, store credit, or refund. Items must be returned in their original condition (tags attached, item unwashed, free of odors, and unworn). For hygienic reasons, we do not accept the return or exchange of intimates, bodysuits, or accessories. Swimwear is eligible for return and exchange so long as the hygienic liner is intact.

Please note we deduct the cost of the return shipping label from your total return. If you choose not to use our return label, we recommend using a trackable shipping service or purchasing shipping insurance. Without this, we cannot guarantee we will receive your return.

The Process: 

Find Your Order Number
You can access your order number in your Vistec Prints account under ~ orders. If you do not have an account, you will need to locate your confirmation email for that specific order.
Please send us an email at customerservice@vistecprints.com with your name and order number.
Print Your Return Label
-After you have emailed us and we have accepted your return or exchange, follow the instructions to print your pre-paid return shipping label. When complete, you’ll receive an email with tracking information and a copy of your return label just in case you need it.

Attach Return Label

Once you have printed your label, you will need to prepare your merchandise to ship back to our return facility. Please ensure item(s) are packaged securely. If you are reusing the original package you will need to cover the previous shipment label with the new return label. After all merchandise is packaged, sealed, and labeled you may drop off the return to any local USPS location.You will receive a refund notification once your return has been processed. Refund to payment could take up to 5-7 business days to credit to your account.

DELIVERY

Shipping is based on you location.  You will receive a notification via email, when your order has been shipped. Please be sure your email is correct on your order form.

EXCHANGES

Please follow the same steps above to start an exchange. Once we’ve received your email, and accepted your exchange; instructions on what to do next will be given to you.

All exchanges are for same merchandise only. Exchanges will include sizing adjustments only. Newly requested exchange merchandise will be sent out upon receipt and scan of returned exchange(s) to USPS.

Due to high demand, we cannot guarantee your item will be available for exchange.

Exchanges are processed for the amount paid for each item.

We do not honor new discount codes on exchanges.

Please contact us with any questions you may have at customerservice@vistecprints.com and our wonderful team will gladly assist you!